Cancellation Policy

"Hawaii Luxe Travel was phenomenal and available throughout our time on the island. Communication for booking and helping with itinerary was quick and top notch"

“Heather, who is stellar and amazing, met us at the property. She opened the doors and the view was spectacular, I was brought to tears. How grateful and lucky to have stayed at such a special place. In addition to the view, the amenities are wonderful. We were set up for pool time, snorkeling, beach towels, chairs, yoga mats..AND THE PELOTON WAS DELIVERED when we got there - which made it all the better. Thank you Heather and the Aolani House for making our first plane trip in close to 2 years so spectacular. Can’t wait to come back!”

“Heather from Hawaii Luxe Travel met us with such Aloha, and was there every step of the way to make sure that we had the best time, in the best place, during trying times. Restored, renewed, and thankful, that we were able to experience staying in this paradise. Our 7 days there were unforgettable. Big thanks to Madame Pele and Heather for making it so.”

"Everything about the cottage was amazing! The house is beautifully decorated, super clean. Heather and Sheila were super helpful before and during our trip. Using their car was so easy and I would highly recommend. If you want a beautiful place to stay on the Big Island that is comfortable, easy, has a beautiful view and gorgeous grounds, don't hesitate to book!"